Call Center Agent (m/w/d) für unsere Site in Dessau-Roßlau
Core
Handling customer inquiries via phone, documenting conversations, and escalating complex issues to specialized teams.
Role type
Customer service agent (call center)
Builds
Customer support interactions for digital brands
Domain
Customer Experience (CX) / Telecommunications
Deliverable
client delivery
Required skills
Phone communication, order/invoice/shipping query handling, documentation, stress management, PC/Microsoft Office proficiency, German (C2)
Responsibilities
Answering customer phone calls, supporting inquiries about orders/invoices/deliveries, escalating complex issues, documenting conversations