Schadensachbearbeiter:in Versicherung
Hybrid
Core
Handling and coordinating customer inquiries and claims, ensuring service quality, and acting as a contact for partners.
Role type
Claims processing specialist (customer service)
Builds
Customer service processes and claims resolution
Domain
Insurance / Financial services
Deliverable
client delivery
Required skills
Claims processing, customer service, partner coordination, problem analysis, MS Office, CRM systems
Preferred skills
Digital solutions affinity, analytical thinking, solution-oriented approach
Responsibilities
Process and coordinate customer inquiries and complaints, ensure service quality adherence, serve as contact for partners, analyze frequent problems and share insights
Seniority
Entry to Mid-level, hands-on IC