Teamleiter:in Leitstelle & Disposition (m/w/d) in Lüneburg
Core
Lead the control center and dispatch operations to ensure reliable daily bus service, coordinating vehicle and driver deployment, managing disruptions, and optimizing processes.
Role type
Team Lead, Control Center & Dispatch
Builds
Daily bus operations, vehicle and driver scheduling, disruption management
Domain
Public transport / Bus operations
Required skills
Team leadership, operational planning, disruption management, process optimization, MS Office, economic resource allocation
Preferred skills
Bus driver's license, knowledge of driving/rest time regulations, experience with dispatch systems
Responsibilities
Lead the control center and organize daily workflows, coordinate daily bus traffic and vehicle/driver deployment, ensure shift and deployment planning, monitor ongoing bus operations, manage incidents and delays, organize substitute services, optimize control center processes, document operational events
Seniority
Mid-level, hands-on IC with team leadership