Kaufmann/-frau für Büromanagement - Kundendienst Sachbearbeitung S/H/K - Vollzeit
Core
Administrative coordination and customer service for a heating, ventilation, and air conditioning (HVAC) company, managing technician dispatch, orders, and billing.
Role type
Administrative Customer Service Clerk
Builds
Customer service workflows, technician dispatch schedules, and billing/invoicing processes
Domain
HVAC and technical building equipment
Required skills
MS Office, telephone operation, order processing, billing, contract management, data entry, material ordering
Responsibilities
Answering customer calls, coordinating customer service, dispatching technicians, processing orders and invoices, managing maintenance contracts, handling repair tickets, maintaining master data, placing material orders
Seniority
Entry-level to Mid-level