First-Level-Support IT (m/w/d)
Hybrid
Core
Providing first-level IT support for hardware, software, and Microsoft 365 environments across all company locations.
Role type
First-level IT support specialist
Builds
Support for Windows workstations, Microsoft 365, Azure, Entra ID, and Exchange Online
Domain
IT Support / Microsoft 365 / Cloud Infrastructure
Required skills
Windows administration, Microsoft 365, Entra ID, Exchange Online, Active Directory, ticketing systems, documentation
Preferred skills
Microsoft Intune, PowerShell, Windows Server, networking basics
Responsibilities
Triage and resolve support tickets, diagnose and fix hardware/software issues, manage user accounts and groups, document solutions in knowledge base
Seniority
Junior, entry-level