Innendienstmitarbeiter/-in in Vollzeit (m/w/d)
Core
Managing orders, creating quotes, handling customer inquiries, and resolving complaints within a sales support role.
Role type
Sales operations specialist (in-house sales support)
Builds
Sales orders and customer service interactions
Domain
Sales operations / Customer service
Deliverable
product features
Required skills
Order management, quote creation, customer communication, complaint resolution, data management, MS Office (Excel)
Preferred skills
ERP/WMS system knowledge, English language skills, sales experience
Responsibilities
Create quotes and process orders in the ERP system, handle customer inquiries via phone, resolve customer complaints, maintain up-to-date customer data, support the outside sales team