Call Center Agent (m/w/d) in Teilzeit im Bereich Verlag
Core
Customer service and sales support for a publishing company via phone and account management.
Role type
Customer service agent (publishing)
Builds
Customer accounts, service inquiries, and sales offers for publishing clients
Domain
Publishing
Deliverable
client delivery
Required skills
Phone communication, PC skills, spelling, customer orientation, contract management, order processing
Preferred skills
Basic business knowledge, flexibility, weekend availability
Responsibilities
Answering service inquiries, consulting customers, managing customer accounts, processing contract and address changes, creating offers and recording orders