IT Administrator (m/w/d)
Core
Managing and maintaining IT infrastructure at the Barleben site and connected remote locations, ensuring smooth operation of workstations, telephony, and IT systems.
Role type
IT Administrator (Level 1 Support)
Builds
Workplace, telephony, and IT systems
Domain
Enterprise IT / Microsoft Environment
Required skills
Microsoft 365 administration, On-Premises system administration, Client-Server architecture, Backup solutions, Incident management, User administration, Troubleshooting
Preferred skills
Experience in IT support, Helpdesk, or Service Desk
Technologies
Microsoft 365, On-Premises systems, Ticketing systems
Responsibilities
Monitoring and maintenance of IT infrastructure, Installation and configuration of hardware and software, Analysis and resolution of hardware/software/network issues, Handling incidents and service requests, User support and administration, Documentation maintenance
Seniority
Mid-level, hands-on IC