IT Support Specialist – User & Application Support (w/m/d)
Core
Provide local and remote IT user support, manage hardware lifecycle, and support specific applications for employees at the Lübeck office and across Germany.
Role type
IT Support Specialist (User & Application Support)
Builds
Modern digital workspaces and IT services for Hypoport network companies
Domain
IT Services / Corporate Functions
Required skills
Windows & macOS support, Microsoft 365 (Teams, Outlook), ticketing systems, hardware setup and configuration, application support
Preferred skills
Process improvement, proactive problem solving
Technologies
Windows, macOS, Microsoft 365, Ticketing Systems
Responsibilities
Direct local troubleshooting and support at the Lübeck office, hardware preparation and lifecycle management, remote user support, application support for cloud-based tools, ticket documentation, process improvement
Seniority
Mid-level, hands-on IC
