Mitarbeiter*in (m/w/d) im Geschäftszimmer
Core
Leading the operations of the Social Benefits Office's front office, handling incoming applications, and providing information to citizens regarding social assistance, housing benefits, and refugee support.
Role type
Administrative Office Manager / Front Office Lead
Builds
Administrative support and information services for the Social Benefits Office
Domain
Public Administration / Social Services
Deliverable
dashboards & analysis
Required skills
Administrative management, application processing, public information provision, coordination, documentation, MS Office
Responsibilities
Leading front office operations, receiving and forwarding applications, coordinating with intake zones, providing public inquiries, time tracking, mail and correspondence management, general administrative tasks