Heimverwaltung | Mitarbeiter/in im Bewohner- und Angehörigenservice, Verwaltungsmanagement (m/w/d)
Core
Administrative support for a nursing home, handling resident contracts, billing with insurance agencies, and daily operations.
Role type
Senior administrative assistant (nursing home)
Builds
Resident contracts, billing statements, daily operational support
Domain
Healthcare + Social Services
Required skills
Resident billing, insurance claim processing, contract preparation, digital record management, MS Office, industry software (MediFox DAN), SGB XI knowledge
Preferred skills
Empathy, self-management, discretion
Responsibilities
Answering inquiries via phone and in person, conducting initial consultations with potential residents, preparing resident contracts, processing monthly billing with nursing insurance and social welfare agencies, managing cash registers and allowance accounts, supporting facility management with appointments and correspondence
Seniority
Mid-level, hands-on IC