IT Coordinator (w/m/d)
Core
On-site IT support and infrastructure maintenance for employees at the Hamburg location, handling technical issues, device setup, and user management.
Role type
2nd-level IT support coordinator
Builds
Local IT infrastructure and digital workstations for engineering/architecture firms
Domain
Engineering/Architecture industry IT support
Required skills
Windows client administration, hardware troubleshooting, network support, user account management, onboarding/offboarding support, process documentation
Preferred skills
CAD workstation experience, experience in planning/engineering/construction offices, digitalization project participation
Technologies
Windows, Microsoft Office, CAD workstations
Responsibilities
On-site support for IT issues and technical faults, independent analysis and prioritization of support requests, installation and maintenance of workstations and peripherals, ensuring smooth local IT operations, supporting user onboarding and offboarding, contributing to support process standardization
Seniority
Mid-level, hands-on IC