Mitarbeiter*in im IT-Support (Kennwort: IT-Support)
Core
Support staff for IT and library systems at a university, handling hardware/software issues, device configuration, and network connectivity.
Role type
IT support technician
Builds
IT and library workstations, peripherals, and network infrastructure
Domain
Higher Education / IT Infrastructure
Deliverable
infrastructure
Required skills
System integration, Windows/MacOS/Android/iOS OS, Microsoft Office, network configuration (IP, wireless, VPN), ticketing systems, remote support
Preferred skills
Library domain knowledge, prior IT support experience
Technologies
Microsoft Windows, Apple MacOS, Android, iOS, Microsoft Office, IP networks, VPN, ticketing systems