Application Operations Specialist (m/w/d)
Core
Ensure stable operation of specialized applications, manage monitoring, incident handling, and system integrations for a health insurance provider.
Role type
Application Operations Specialist
Builds
Maintains application stability, data flows, and system integrations for customer-facing health insurance services
Domain
Health Insurance / IT Operations
Required skills
Application operations, incident management, system integration, interface management, release management, NIS2/KRITIS compliance, backup and recovery processes, technical documentation
Preferred skills
ITSM processes, ticketing systems, change management, testing and acceptance, KRITIS/GKV environment experience
Technologies
ITSM tools, ticketing systems, monitoring tools, backup systems
Responsibilities
Monitor and handle incidents for specialized applications, manage system interfaces and data flows, apply manufacturer updates and coordinate technical changes, implement NIS2/KRITIS/B3S GKV requirements, analyze application landscapes for optimization, support mergers and system integrations, manage backup and recovery processes, support users with technical questions
Seniority
Mid-level, hands-on IC