CareerPlan

Head of Service Business Solutions - Global IT (m/w/d)

Herzebrock-Clarholz, NORDRHEIN_WESTFALENFull-time2026-10-22 → 2026-11-06

Core

Leading and developing a global, interdisciplinary IT team to evolve the IT solution portfolio for global After-Sales processes, from spare parts distribution to efficient logistics control.

Role type

Senior IC Head of Service Business Solutions (Global IT)

Builds

Scalable IT solutions for global After-Sales processes including spare parts distribution and logistics control

Domain

Automotive After-Sales / Global IT Services

Required skills

Strategic and operational development of complex IT solutions, Leadership of international interdisciplinary teams, SAP ERP and S/4HANA expertise, Cloud technologies, Demand and portfolio management, End-to-End process understanding, Budget planning and resource management, Transformation and innovation initiatives, Agile methodologies

Preferred skills

Experience in spare parts distribution and logistics processes, International project and overseas experience, Everyday AI and Clean Core knowledge, Windows solutions

Technologies

SAP ERP, S/4HANA, Cloud, Windows, Everyday AI, Clean Core, SAP RISE

Responsibilities

Lead and motivate an international IT team, Develop roadmap and target architecture for Parts Business Solutions, Manage demand, portfolio, and project management, Foster cross-functional collaboration, Ensure quality and stability of solutions, Drive transformation and innovation initiatives, Monitor market and technology trends

Seniority

Senior, hands-on IC with leadership responsibilities