Head of IT, Enterprise Systems & Software Delivery
Core
Lead enterprise IT operations, software delivery, and system reliability for a multi-location automotive parts retailer.
Role type
Senior IT Director / Head of IT
Builds
ERP, WMS, e-commerce platforms, and custom applications
Domain
Retail, Automotive, Enterprise Software
Required skills
IT leadership, ERP/WMS management, software development lifecycle, API/integration oversight, AI/automation strategy, cybersecurity governance, disaster recovery planning, vendor management, budget control
Preferred skills
Retail/automotive industry experience, NetSuite/Manhattan SCALE/Salesforce/Dell Boomi expertise, custom development management, multi-location expansion support, IT department restructuring
Technologies
NetSuite, Manhattan SCALE, Salesforce Commerce Cloud, Dell Boomi, Microsoft 365, Talkdesk
Responsibilities
Ensure 24/7 availability and performance of business-critical systems and integrations; Lead internal IT teams and external vendors; Own the roadmap for ERP, WMS, and e-commerce platforms; Direct software development from requirements to deployment; Manage cybersecurity governance and disaster recovery plans; Allocate resources and drive project delivery within budget and deadlines; Provide executive updates on risks and costs.
