IT-Administrator / System Engineer(m/w/d) | Microsoft 365 & Security & Managed Services
Core
Managing customer IT infrastructure including Microsoft 365, Windows environments, security baselines, and incident management via ticket systems.
Role type
Mid-level IT System Administrator / Managed Services Engineer
Builds
Managed services for SMEs (KMU) using Microsoft 365, Windows Server, and Intune
Domain
IT Services / Managed Services / Microsoft Ecosystem
Required skills
Microsoft 365 administration, Windows Server management, Intune/Autopilot provisioning, Incident management, PowerShell scripting, Backup/DR monitoring, System hardening, SOP creation
Preferred skills
RMM tools (NinjaOne), Azure basics, ITIL processes, Class B driver's license
Technologies
Microsoft 365, Windows Server, Intune, Autopilot, PowerShell, NinjaOne, Ticket systems
Responsibilities
Manage user lifecycle and licenses for Microsoft 365 and Windows environments; Handle 1st & 2nd-level support tickets; Monitor backup and disaster recovery scenarios; Harden systems according to checklists; Write internal playbooks and SOPs
Seniority
Mid-level, hands-on IC