Teamleiter (m/w/d) Vertriebsinnendienst
Core
Leading the internal sales operations team to ensure smooth daily business, customer support, and order processing for a waste management vehicle manufacturer.
Role type
Team Lead, Internal Sales Operations
Builds
Sales operations processes, order fulfillment, and customer support workflows for municipal vehicles
Domain
Environmental technology / Waste management vehicles
Required skills
Team leadership, process optimization, CRM/ERP proficiency, sales operations management, conflict resolution, data analysis
Preferred skills
Coaching and training experience, English language skills
Technologies
ERP, CRM
Responsibilities
Lead and manage a team of 5 internal sales staff, ensure smooth daily operations and customer support, actively participate in quote creation and order processing, optimize sales processes and KPIs, conduct sales control analyses, coach and train team members, resolve conflicts within the team and with stakeholders