Office Management und Koordination Mitgliederbetreuung (m/w/d)
Core
First point of contact for members and data consumers, handling inquiries, onboarding, and coordinating technical support for the Produktdatenplattform.
Role type
Office Management and Member Support Coordinator
Builds
Member onboarding, data consumer verification, and coordination of platform support
Domain
Consumer goods industry (natural food, natural products, reform goods) / Data platform
Deliverable
client delivery
Required skills
Communication, Member onboarding, Technical support coordination, Stakeholder management, Project tracking, Office administration
Preferred skills
Industry knowledge (natural food/products), German and English fluency, Technical understanding
Technologies
None stated
Responsibilities
Answering member and data consumer inquiries, creating and verifying new data consumers, providing first-level support for the portal and photo service, collecting and bundling member feedback for platform development, coordinating with internal teams on technical issues, managing office organization and team communication
Seniority
Mid-level, hands-on IC
