Technischer Mitarbeiter im Vertrieb & Kundenservice (m/w/d)
Core
Technical sales and customer service role for LED video walls and sports displays, handling customer inquiries, coordinating installations, and managing service teams.
Role type
Technical Sales & Service Coordinator
Builds
LED video walls, sports displays, and related hardware/software components
Domain
Sports & Industrial displays, LED technology
Deliverable
client delivery
Required skills
Technical troubleshooting, installation planning, service coordination, cost management, customer consultation, basic electronics knowledge
Preferred skills
SAP, MS Office, Class B driver's license, field service readiness
Technologies
SAP, MS Office
Responsibilities
Answering customer technical inquiries via phone and email, planning and coordinating LED video wall installations, organizing service technician schedules and routes, building networks with external electricians and installation contractors, managing project costs and documentation, consulting customers on repairs and upgrades, occasionally accompanying technicians on-site for installations and service.
Seniority
Entry-level to Mid-level, hands-on IC