Customer Care Mitarbeiter (m/w/d)
Core
Managing customer contracts, jobs, and data for a pest control and hygiene services company.
Role type
Contract Management Specialist (Customer Care)
Builds
Customer portals (MyRentokil / MyAdmin) and contract archives
Domain
Professional hygiene and pest control services
Required skills
Contract verification, data entry, system configuration, customer data management, document archiving, cross-departmental coordination
Preferred skills
Customer focus, independence, teamwork
Technologies
iCabs, MyRentokil, MyAdmin
Responsibilities
Reviewing incoming contracts for completeness, entering contracts and jobs into systems, configuring customer portals, coordinating with Sales & Service for contract start dates, processing contract changes, maintaining customer master data, handling business transfers, archiving documents, supporting customer portals, managing departmental email correspondence, performing administrative tasks
Seniority
Entry-level to Junior