Mitarbeiter (m/w/d) Wohngeld
Core
Processing housing benefit applications, verifying eligibility, calculating benefits, and managing appeals and enforcement for citizens in Halberstadt.
Role type
Administrative specialist (housing benefits)
Builds
Housing benefit decisions and enforcement actions for the city administration
Domain
Public administration / Social welfare
Deliverable
dashboards & analysis
Required skills
Application processing, income verification, rent calculation, customer support, written communication, PC proficiency (MS Office), problem-solving
Preferred skills
Team collaboration, self-initiative, adaptability
Technologies
MS Office
Responsibilities
Reviewing application completeness and jurisdiction, contacting applicants and third parties for missing documents, calculating income and rent, issuing benefit or rejection decisions, handling appeals and objections, managing debt recovery and payment plans