Customer Service & Logistics Specialist (m/w/d)
Core
End-to-end order processing, logistics coordination, and customer support for pipe systems and custom parts.
Role type
Customer Service & Logistics Specialist
Builds
Reliable delivery of pipe systems and custom parts to international customers
Domain
Manufacturing (pipe systems) + Logistics
Required skills
Order processing, logistics coordination, shipping documentation, freight cost calculation, ERP systems, MS Office
Preferred skills
Customer service, international transport coordination, customs documentation
Responsibilities
Manage customer inquiries regarding orders and deliveries; Process orders from entry to invoicing; Coordinate and monitor domestic and international shipments; Create and verify shipping, export, and customs documents; Calculate freight costs and arrange cargo space; Communicate with customers, carriers, and customs authorities; Resolve order and delivery discrepancies; Collaborate with sales, production, warehouse, and procurement teams; Maintain order and shipping data in ERP system.