Mitarbeiter*in (m/w/d) – Teilnehmerbetreuung & Bildungsservice
Core
Administrative support and participant management for a continuing education academy, ensuring smooth operations for learners pursuing new career opportunities.
Role type
Administrative support specialist (education sector)
Builds
Administrative processes for learner onboarding, exam organization, and document management
Domain
Education / Continuing Education
Deliverable
dashboards & analysis
Required skills
CRM system management, document preparation, customer support, data entry, exam logistics, office organization
Preferred skills
Experience in education sector, voucher management, prior administrative experience
Technologies
CRM systems, Office applications
Responsibilities
Handle support inquiries and resolve participant issues, onboard new participants and manage administrative registration, prepare and process educational vouchers and documents, organize and prepare final exams, manage mail and general office tasks