Kundenbetreuer (m/w/d) Baumärkte
Core
Service technician and customer partner for DIY tool rental stations in hardware stores, ensuring equipment functionality and providing on-site support without sales pressure.
Role type
Field service technician (hardware rental)
Builds
Operational reliability of rental tool stations and staff capability in using equipment
Domain
Hardware retail / DIY tool rental
Required skills
Technical understanding, Computer and tablet proficiency, Customer orientation, Independent work, Driver's license (Class B)
Preferred skills
Experience in hardware retail, trade, or craftsmanship
Responsibilities
Travel to hardware stores to check, maintain, and replace rental equipment; Serve as contact person for store staff; Provide product explanations and simple training (including IT); Document activities digitally