App-Support Specialist (m/w/d)
Core
Analyze, diagnose, and resolve application disruptions to ensure stable operation of business-critical apps for the insurance and automotive sectors.
Role type
Application Support Specialist
Builds
Stable operation of central applications and support processes for insurance and automotive clients
Domain
Insurance / Automotive / Application Support
Required skills
Application Support, Microsoft SQL Server, .NET, Cloud Technologies (Azure), Application Monitoring, SQL Scripting, PowerShell/Bash, Windows OS, IIS
Preferred skills
Jira, Confluence, GitLab, ITIL processes
Responsibilities
Analyze, diagnose, and resolve application disruptions; Handle and track monitoring alerts; Act as SME for central applications; Maintain and optimize knowledge base and support processes; Collaborate with development, infrastructure, and product teams
Seniority
Mid-level (3+ years experience)
