Kaufmännischer Mitarbeiter Büro & Kundenservice (m/w/d)
Core
Administrative and customer service support for an online hydraulic components retailer, handling orders, returns, and supplier communication.
Role type
Administrative assistant (customer service)
Builds
Order processing, quotes, and return management for an online B2B/B2C hydraulic parts store
Domain
Industrial supply / Hydraulic components / E-commerce
Required skills
PC proficiency, office software, order processing, return handling, supplier communication, German language
Preferred skills
Experience with ERP systems, e-commerce background
Technologies
Office software, ERP systems
Responsibilities
Customer support via phone and email, processing customer inquiries and creating quotes, managing orders and returns in the ERP system, communicating with suppliers and logistics providers, ordering goods and consumables
Seniority
Entry-level / Junior