IT-Service-Mitarbeiter:in
Core
First- and second-level IT support and system administration for commercial clients, including hardware/software installation, server maintenance, and IT security consulting.
Role type
IT Service Technician / First-Level Support Lead
Builds
IT services and hardware solutions for commercial clients
Domain
IT Services / Managed Services
Required skills
First-level support, Second-level support, System administration, Server administration, Hardware installation, Software configuration, IT security consulting, Documentation, Invoice creation, Team leadership
Preferred skills
None stated
Technologies
Microsoft, Office, Active Directory, ISO27001, ISMS
Responsibilities
Installation and configuration of hardware and software, System administration, Problem resolution and support, Server administration and maintenance, Documentation of IT systems, Client consultation on IT security
Seniority
Mid-level, hands-on IC with team leadership responsibilities