IT-Supporttechniker (d/f/m)
Core
Level 2 IT Support Technician responsible for on-site field operations, VIP support, and leading junior team members at manufacturing shop floor locations.
Role type
Senior IC IT Support Technician (Field/Onsite)
Builds
Stable IT infrastructure and support services for manufacturing shop floor environments
Domain
Manufacturing / IT Operations
Required skills
Microsoft Windows administration, macOS and iOS administration, macOS imaging and endpoint deployment, network fundamentals, telecommunication basics, compute/storage system knowledge, hardware and software break-fix, IMAC services, data migration and eDiscovery support, stakeholder management
Preferred skills
A+, MCP, MCSE certifications
Technologies
Microsoft Windows, macOS, iOS, MS Office Suite, eCore
Responsibilities
Lead on-site support operations and VIP support, conduct IMAC services and system imaging, perform break-fix support for hardware and software, train junior team members, support manufacturing shop floor devices, execute special customer projects, handle data migration and eDiscovery tasks
Seniority
Mid-level, hands-on IC