Teamleiter in der Wohnungswirtschaft für unser Kundencenter im Raum Mainz und Wiesbaden (w/m/d)
Core
Leading the customer center for residential rental management in the Mainz and Wiesbaden area, overseeing ~650 units and a team of 2 employees.
Role type
Team Leader / Customer Center Manager (Residential Rental)
Builds
Rental management operations and customer service for residential properties
Domain
Real Estate / Residential Rental Management
Required skills
Residential rental management experience, team leadership, customer service, lease management, stakeholder management, IT proficiency (Office365), Class B driver's license
Preferred skills
Real estate education (Immobilienfachwirt/in or degree), experience in customer care
Technologies
Office365
Responsibilities
Lead and organize customer centers in Mainz and Mannheim, manage and discipline 2 employees, ensure customer-oriented service, steer and optimize the entire rental process, ensure full occupancy while maintaining tenant quality, network with local partners and authorities, support management as a location expert