Kundenservice Mitarbeiter - Technical Support Specialist (m/w/d)
Hybrid
Core
Providing 2nd level technical support and customer care for PCs, notebooks, monitors, tablets, and peripherals via phone, email, and live chat.
Role type
Technical Support Specialist (2nd Level)
Builds
Customer support services for Acer hardware products
Domain
IT Hardware / Consumer Electronics
Deliverable
client delivery
Required skills
Technical troubleshooting, Customer service, Data entry, System maintenance, Conflict resolution, Microsoft Office
Preferred skills
Computer hardware/software knowledge, Customer service systems experience, English language skills