Prozessmanager (m/w/d)
Core
Analyze, document, and optimize administrative processes within a municipal office, identifying improvement potentials and supporting departments with process-related questions.
Role type
Process Manager (Administrative)
Builds
Optimized administrative workflows and process documentation for municipal departments
Domain
Public Administration / Municipal Services
Deliverable
dashboards & analysis
Required skills
Process analysis, Documentation, Project management, Workshop facilitation, Organizational development, Monitoring and evaluation, MS Office proficiency
Responsibilities
Analyze, document, and optimize administrative processes; Identify and implement improvement potentials; Plan and lead process optimization projects; Conduct workshops and process recordings; Create and maintain process documentation; Participate in organizational development and digitalization measures; Monitor and evaluate implemented optimization measures.