Prozessmanager / Consultant Digitale Verwaltung (m/w/d)
Core
Capture, analyze, and optimize business processes in government ministries and public authorities to drive digitalization and standardization.
Role type
Process Manager / Consultant (Public Sector Digitalization)
Builds
Standardized operational processes, process models, and digital transformation initiatives for public administration.
Domain
Public Sector / Government / Digital Administration
Required skills
Business process modeling (BPMN 2.0), Process optimization (Lean/Six Sigma), Project management, Stakeholder management, Requirements translation, KPI definition, RPA/Workflow tools knowledge
Preferred skills
Public sector experience, Digital technology understanding, English language skills, Travel readiness
Technologies
BPMN 2.0, RPA, Workflow tools
Responsibilities
Conduct interviews and workshops to document current processes, Identify optimization potentials and media breaks, Develop standardized target processes, Model business processes and create documentation, Support the establishment of process standards and KPIs, Translate customer requirements into structured IT specifications, Prepare decision-making materials for stakeholders
Seniority
Mid-Senior, hands-on IC
