Sachbearbeiter Customer Service / Vertriebsinnendienst (m/w/d)
Core
Handling customer orders, creating and tracking quotes, managing order entry in ERP systems, and organizing domestic and international shipping for a medical technology company.
Role type
Customer Service / Sales Operations Specialist
Builds
Order fulfillment and shipping logistics for medical technology products
Domain
Medical Technology / Healthcare
Deliverable
product features
Required skills
Order management, quote creation, ERP/CRM system usage, domestic and international shipping coordination, data analysis and reporting, MS Office proficiency
Preferred skills
English communication skills
Responsibilities
Accepting and processing customer orders, creating and tracking quotes, maintaining order records in the ERP system, organizing and processing domestic and international shipments, supporting sales operations, creating regular reports and analyses, communicating with customers and internal stakeholders