Mitarbeiter:in (m/w/d) für Bürodienstleistungen - Telefonhotline
Core
Handling citizen inquiries via a telephone hotline, providing information, and supporting administrative tasks at county offices.
Role type
Customer service representative (telephone hotline)
Builds
Information and referral services for citizens of the Landkreis Mittelsachsen
Domain
Public administration / Local government
Deliverable
client delivery
Required skills
telephone communication, data entry, document handling, computer literacy
Responsibilities
Answering citizen calls on a hotline, providing information and directing citizens to appropriate contacts, supporting reception areas at offices, performing archival and scanning tasks