IT-Mitarbeiter für Einkauf und Support (m/w/d)
Core
IT staff member responsible for procurement of hardware/software and providing on-site technical support for small and medium-sized enterprise clients.
Role type
IT procurement and support specialist
Builds
Hardware and software solutions for SME clients
Domain
IT services for small and medium-sized enterprises
Required skills
technical understanding, procurement skills, customer communication, hardware/software selection, order processing, inventory management, basic IT troubleshooting
Preferred skills
IT or commercial background, patch management knowledge
Technologies
hardware, software, patch management tools
Responsibilities
Determine customer needs and technical requirements, select hardware and software, compare products and prices, create offers and process orders, organize deliveries and inventory, perform software maintenance and patch management, handle and document IT incidents, support users with daily IT problems, assist on-site technicians at customer locations