Servicetechnikerin/Servicetechniker (w/m/d)
Core
IT service technician providing hardware and software support, device maintenance, and first/second-level support for a public administration IT department.
Role type
IT Service Technician (Hardware/Software Support)
Builds
IT devices, software configurations, and support workflows for public administration clients
Domain
Public Administration / IT Infrastructure
Required skills
PC and notebook maintenance, printer and scanner setup, Microsoft Client OS, Microsoft Office, baramundi software distribution, OTRS ticket system, DGUV V4 electrical safety inspections
Preferred skills
Class B driver's license, DGUV V4 certification
Technologies
Microsoft Client OS, Microsoft Office, baramundi, OTRS
Responsibilities
Install, configure, and maintain IT end devices; manage user profiles and software settings; handle support tickets via remote, phone, or on-site; conduct DGUV V4 safety inspections on portable electrical equipment
Seniority
Entry-level to Mid-level