Sachbearbeiter m/w/d Customer Support
Hybrid
Core
Handling customer inquiries and data processing for print services, including file format, resolution, and color profile questions, as well as order and delivery support.
Role type
Customer Support Specialist (Data Handling)
Builds
Print service solutions for customers
Domain
E-Commerce / Print Services
Deliverable
client delivery
Required skills
Communication skills, German language proficiency, Adobe Creative Suite, Affinity, Corel, Quark, MS Office, PC proficiency
Preferred skills
Prior customer service experience, team player mindset
Responsibilities
Answering customer questions via phone, live chat, or email, processing print data, providing delivery information, handling order changes
Seniority
Entry-level to Mid-level
