Sachbearbeiter Kundendienst und Schulungen (m/w/d)
Core
Administrative coordination of commissioning, handling of complaints, and organization of training events for a building installation manufacturer.
Role type
Customer Service and Training Administrator
Builds
Administrative processes for commissioning, training logistics, and customer support
Domain
Building installation / Industrial manufacturing
Deliverable
dashboards & analysis
Required skills
Administrative planning, complaint handling, technical understanding, customer service, MS Office, reporting
Preferred skills
ERP systems, SHK industry experience
Responsibilities
Coordinate commissioning operations, process and document customer complaints, write technical statements, organize training events and factory tours, support invitation management, analyze data and generate reports