Telefonischer Kundensupport (m/w/d) in Teilzeit – 20 Std./Woche, 100 % remote
Remote
Core
Inbound telephone support for customers managing vehicle registration processes online, assisting with technical hurdles and order process questions.
Role type
Customer Support Specialist (Inbound)
Builds
Customer service for vehicle registration digital platforms
Domain
Automotive / Government Digital Services
Required skills
Telephone communication, Problem-solving, Ticketing systems, IT systems proficiency, Documentation
Preferred skills
Automotive knowledge, Digital government processes (FZV, i-Kfz)