Customer Care Representative
On-site
Core
Friendly, knowledgeable voice for customers helping carriers stay current on regulations, solve problems quickly, and ensure compliance.
Role type
Customer Care Representative
Builds
Customer support interactions via phone, email, and chat for fleet operations
Domain
Transportation / Fleet Management / Compliance
Deliverable
client delivery
Required skills
Customer service experience, Clear verbal and written communication, Microsoft Office (Outlook, Word, Excel), Data validation, Regulatory knowledge, Problem-solving
Preferred skills
Trucking or transportation industry experience, Call center experience, 1 year of experience