Technical Account Manager (m/w/d)
Core
Technical Account Manager responsible for supporting business customers with technical and functional inquiries, translating requirements into working solutions, and implementing custom shop designs.
Role type
Technical Account Manager
Builds
Online ticketing software solutions for event, leisure, sports, and trade fair industries
Domain
Ticketing and Event Management
Required skills
HTML, CSS, JavaScript, technical translation of requirements, customer consultation, design and usability analysis, process optimization
Preferred skills
experience with shop systems, structured problem-solving, bridging customers and technical teams
Technologies
HTML, CSS, JavaScript
Responsibilities
Serve as primary contact for business customers on technical and functional matters, consult customers and service providers on setup and configuration, implement custom design requests, translate customer requirements into technical solutions, support internal process development and optimization
Seniority
Mid-level, hands-on IC