Office Manager / Backoffice Customer Support (m/w/d)
Core
Support the customer service and returns team by handling customer inquiries, processing returns and complaints, and acting as the interface between sales, accounting, and logistics.
Role type
Office Manager / Backoffice Customer Support
Builds
Customer satisfaction and efficient returns processing for garden furniture and home accessories
Domain
Retail / Import / Furniture
Deliverable
dashboards & analysis
Required skills
Customer support, Returns processing, Data analysis, Process management, System proficiency, Team collaboration
Preferred skills
Accounting knowledge, Excel proficiency, Communication skills