CareerPlan
Berlin, BERLINFull-time2026-10-06 → 2026-11-12

Core

Handling inbound customer calls in the insurance sector, resolving inquiries, and providing solutions.

Role type

Customer service representative (inbound)

Builds

Customer support solutions for insurance clients

Domain

Insurance

Deliverable

client delivery

Required skills

Customer contact, problem-solving, documentation, MS Office, shift work readiness, structured work style

Responsibilities

Answering incoming calls, clarifying customer issues, documenting call contents, supporting the team in shift work