Quereinsteiger (m/w/d) im Kundenservice
Core
First point of contact for customer inquiries via phone, email, or chat, supported by modern AI tools.
Role type
Customer Service Agent (Call Center)
Builds
Customer support interactions and documentation in a customer database
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
German language (fluent), PC proficiency, communication skills, adaptability to new tools
Responsibilities
Handle customer inquiries and requests, document communication in the customer database, find solutions to complex issues, utilize modern tools
Seniority
Entry-level / Career Changer
