Kommunikationsberater:in im öffentlichen Dienstumfeld (m/w/d)
Core
First point of contact for citizens regarding diverse life areas including employment, social benefits, health insurance, and BAföG, primarily via phone and email.
Role type
Customer service advisor (public sector)
Builds
Consultation services for citizens
Domain
Public administration / Social services
Deliverable
client delivery
Required skills
Active listening, explaining complex topics clearly, reliability, quick learning ability, German (fluent), PC skills
Preferred skills
Experience in administration, social services, healthcare, tourism, or education
