Mitarbeiter Kundenservice & Sachbearbeitung (gn)
On-site
Core
First point of contact for health insurance funds and doctors, handling incoming phone and written inquiries, data entry, and customer service.
Role type
Customer service & administrative specialist
Builds
End-to-End business process solutions for clients in banking, insurance, and healthcare
Domain
Business Process Outsourcing (BPO) / Healthcare administration
Deliverable
client delivery
Required skills
German (fluent), telephone communication, written communication, data entry, PC skills, customer relationship management
Responsibilities
Answering phone and written inquiries from health insurance funds and doctors, performing data entry, maintaining customer relationships
Seniority
Entry-level / Career switcher