Kaufmännischer Mitarbeiter Kundenbetreuung in Kassel-Waldau (m/w/d)
Core
First point of contact for customers, handling inquiries, calls, and order management to provide support and solutions.
Role type
Customer service representative
Builds
Customer support and order management processes
Domain
Retail / Health & Beauty
Deliverable
client delivery
Required skills
Customer communication, telephone handling, order management, PC proficiency, problem-solving, teamwork
Responsibilities
Answering customer calls, listening to and resolving customer concerns, managing order data in the inventory system, collaborating with the team to solve problems