Telefonische Berater (m/w/d) Refinanzierung KFZ-Kredit
Core
Customer advisor for refinancing automotive loans, direct loans, and credit cards, handling inbound/outbound inquiries and processing applications.
Role type
Customer service representative (financial services)
Builds
Refinancing applications and loan processing for automotive and direct credit products
Domain
Financial services / Automotive lending
Deliverable
client delivery
Required skills
German (fluent), PC proficiency, attention to detail, multi-system navigation, interest in finance
Preferred skills
Customer service experience, new technologies adoption
Responsibilities
Review refinancing applications and payment reductions, conduct preliminary checks for financing, process inquiries primarily in writing, handle telephone customer requests, contact customers or client agents for follow-ups, document communication in the customer database