Kaufmännische:r Mitarbeiter:in im Kundenservice (m/w/d)
Core
Handling incoming orders via written, phone, and online channels, managing customer contact, and processing claims including credit notes and invoice corrections.
Role type
Administrative Customer Service Associate
Builds
Order fulfillment and customer support for a certified organic seed company
Domain
Agriculture / Organic farming
Required skills
Order processing, customer communication, claims management, MS Office, structured work, self-organization
Preferred skills
English language skills, teamwork, engagement, responsibility
Responsibilities
Process incoming orders, handle customer inquiries, manage returns and credit notes, perform general office organization